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Privacy Policy

Last updated: May 7, 2026

This Privacy Policy describes how Pixel Forge collects, uses, and protects your personal information. We are committed to maintaining your trust and protecting your privacy. Our practices comply with applicable data protection regulations and industry standards for safeguarding your data when you interact with our website and services.

Information We Collect

We collect information in several ways to provide and improve our services. When you visit our website, we automatically gather technical information such as your IP address, browser type, device type, and pages visited. This helps us understand how our site is used and optimize your experience.

If you choose to contact us or request information about our game art and animation services, we may collect your name, email address, phone number, and any messages you send. We only collect this information when you voluntarily provide it.

We also use cookies and similar tracking technologies to enhance your browsing experience. These tools help us remember your preferences and analyze site usage patterns to better serve you.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Your data helps us respond to your inquiries, send you requested information about our 2D and 3D character asset creation services, and personalize your website experience.

We analyze usage patterns to understand which features are most valuable and identify areas for improvement. This allows us to develop better tools and resources for our community of game developers and animators.

We may also use your information to send you updates about our services, new features, or relevant industry news. You can opt out of these communications at any time by contacting us directly.

Your Privacy Rights

You have the right to access, correct, update, or request deletion of your personal information at any time. We respect your autonomy and will process your requests promptly and in accordance with applicable laws.

You also have the right to object to certain types of data processing, including direct marketing communications. If you wish to exercise any of these rights, please contact us using the information provided below.

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When your information is no longer needed, we securely delete or anonymize it.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and gather analytics about how visitors interact with our content. Cookies are small text files stored on your device that help us remember your preferences and understand user behavior.

We use both session cookies, which expire when you close your browser, and persistent cookies that remain on your device. These enable features like remembering your preferences and tracking site performance metrics.

You can control cookie settings through your browser preferences and choose to disable cookies if you prefer. However, some website features may not function properly without cookies enabled.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our security practices include encryption, secure servers, and restricted access to sensitive data.

While we take data protection seriously, no online system is completely secure. We encourage you to use strong passwords and keep your account credentials confidential to further protect your information.

Third-Party Services

We may use third-party service providers to assist with hosting, analytics, payment processing, and customer support. These providers are contractually obligated to use your information only for providing services on our behalf and to maintain the confidentiality of your data.

We do not sell, trade, or rent your personal information to third parties for marketing purposes. Any data sharing is strictly limited to what is necessary to provide our services.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website with a new “Last updated” date.

Your continued use of our website following changes to this policy constitutes your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your privacy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: [email protected]

Phone: +61 7 5572 4189

Address: Surfers Paradise Boulevard 287, Gold Coast, 4217, Australia